Basic Needs Program

Our Basic Needs Program (including an emergency supply of groceries) is available to low income individuals and families who live in London and surrounding area (including Arva, Belmont, Dorchester, Hyde Park, Ilderton, Komoka and Lambeth).

Our food bank appointments are full for July.

Our phone line and online appointment request will re-open on August 1.

Please submit your food bank request for August starting August 1.

Note that we are closed on August 5th. Responses may take longer.

You can submit one food bank request per month.

Thank you.

Appointments will be available between 9am – 1pm at the following locations:

  • Monday         – 1190 Southdale Road E. (The Salvation Army Westminster Park)
  • Tuesday         – 555 Springbank Drive (The Salvation Army London Citadel)
  • Wednesday*   – 281 Wellington Street (The Salvation Army Centre of Hope)
    • Walk-ins who live in the N6B postal code are welcome at The Centre of Hope – 281 Wellington Street on Wednesdays between 9am-1pm. Please note that at this location, you will be served pre-packed groceries outside with wait times of 30 minutes or more
  • Thursday       – 310 Vesta Road (The Salvation Army Hillcrest Community Church)
  • Friday            – 310 Vesta Road (The Salvation Army Hillcrest Community Church)

We are closed all public holidays and the last Friday of every month.

You may access our services once per month, up to 9 times per year. 


  • ID for all household members
  • Proof of Address

To Book An Appointment:

Appointments are booked up to 7 business days in advance.

1. Online (Recommended for fastest booking)

Please complete all fields carefully. We will send you an appointment confirmation email after your submit your request. Only one appointment request per email.

2. Call for Appointment Request:

Temporarily CLOSED

Only one Appointment per phone call.

Do NOT call food bank locations.

Three cancellations and/or three no shows will exclude you from the food bank program.