The Salvation Army London Community & Family Services

Volunteer Job Description


Title of Position: Spanish/Arabic/Ukrainian Translator

Location/Program: Satellite Basic Needs Food Bank Locations

Description of Assignment: Assisting the Community Service Workers in the food banks with in person translation services and/or translating resource and program materials for distribution

Specific Duties:

  • Greet all community members arriving at the food banks with a smile and warm greeting
  • Assisting with the translation of required documents using Microsoft Word and/or Canva
  • Providing translation at program workshops
  • Assisting with participant/visitor sign-in
  • Treat people with dignity, being friendly within professional boundaries
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada


  • Must be at least 18 years of age and be willing to provide The Salvation Army with a police record check
  • Must be patient and have an ability to express compassion and empathy
  • Be sensitive to the unique needs of those living on a low income or are experiencing a mental health or addiction problem
  • Be sensitive to the unique needs of new arrivals to Canada
  • Excellent customer service skills
  • Must be able to work in a team environment and communicate effectively and positively with customers, fellow volunteers and staff.
  • Fluent in English and Spanish or Arabic or Ukrainian
  • Proficiency in languages other than English, Spanish, Arabic or Ukrainian is an asset
  • Basic computer skills


  • Offer my services free of charge and decline any gift or reward (monetary or otherwise) that may be offered to me.
  • Dress code and other professional standards and policies must be adhered to.
  • Confidentiality and cooperation is expected.


Minimum four hours weekly, Monday, Tuesday, Thursday or Friday 9-1

LENGTH OF COMMITMENT NECESSARY: 6 weeks with option for extension


STARTING DATE: Immediately